Returns & Refunds
Returns are handled fairly, with clear conditions and your statutory rights respected at every step.— QELVYN COMMERCE LTD
How it works
Three steps to a return
01
Notify us
Contact our support team to request a return authorisation before you post any item, quoting your order number.
02
Pack and send
Repack the item in its original condition with all accessories and packaging, then send it using the return details we provide.
03
Refund verified
Once we inspect the returned item, we confirm the outcome and refund the original payment method. Timelines are shown in your order notification.